Как похудеть без диеты?

Saturday, 18 January 2014 11:50

Ошибка при покупке приложения Android - как быть?

Уважаемые пользователи!

Как вы уже, наверное, поняли, приложение "Похудеть без диеты" - это платное приложение, имеющее бесплатную пробную версию, ограниченную по времени. Оплата полной версии осуществляется в виде "Покупки-в-приложении" (In-App Purchase) через Google Play Market. Оплата осуществляется путем списания с банковской карты или со счета сотового телефона.

К сожалению, Google Play Market многим пользователям отказывает в проведении платежа. Причина очень простая: Play Market - это американская компания, и её критерии оценки покупателей не учитывают российские реалии.

Тем пользователям, которые находятся в России, и не могут оплатить приложение через Play Market, мы предлагаем перевести нам деньги через платежную систему "Робокасса". Нажмите на экране покупки на ссылку "Оплата через Робокасса" слева от кнопки "Купить", и следуйте инструкциям.

К сожалению, за пределами Российской Федерации система "Робокасса" не принимает платежи, поэтому нужно покупать приложение через Play Market. Вот несколько советов, как настроить платежи в Play Market и избежать отказа в проведении платежа - это поможет Вам в будущем при приобретении других приложений в Play Market.

1. Перед тем, как нажимать кнопку "Купить" в приложении "Похудеть без диеты", запустите само приложение Play Market. После запуска приложение может предложить принять одно или более лицензионных соглашений. Соглашайтесь!

2. Настройте правильные параметры оплаты. Предпочтительным способом оплаты в Play Market является оплата банковской картой. Используйте банковскую карту одного из больших и известных банков. Введите как можно более полную информацию о Вашем адресе - как правило, не полностью заполненный адрес (и почтовый индекс!) является поводом для отказа в проведении платежа. В общем, все - как в банке!

3. Если оплата банковской картой не проходит - попробуйте настроить другую банковскую карту, или установить способ оплаты "Списание со счета сотового телефона". Обратите внимание, что последний способ может работать не со всеми сотовыми операторами (но у большой тройки - Мегафон, МТС, Билайн - работает).

Удачи в использовании нашего мобильного приложения! Если все же у Вас остались вопросы - задавайте их через форму обратной связи!

С уважением,
Всеволод Майоров
Руководитель проекта

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